Refund Policy

Last Updated: January 2026

At the Sensitivity and Movement Blog, operated by ROCKIN C'S CLEANING & MORE LLC ("Company," "we," "us," or "our"), we are committed to providing high-quality digital content, guides, and related informational materials designed to help you explore gentle, non-medical approaches to everyday nerve-related discomfort. We want you to feel confident in your purchase and fully satisfied with the value you receive. This Refund Policy explains the terms under which we provide refunds, the procedures for requesting one, and your rights and responsibilities as a customer. By making a purchase through our website located at https://maitastdoms.buzz/ (the "Site"), you agree to be bound by this Refund Policy. Please read it carefully before completing any transaction.

1. Scope of This Policy

This Refund Policy applies to all purchases of digital products, downloadable content, informational guides, e-books, online courses, membership subscriptions, and any other paid offerings (collectively, "Products") made through the Site. If you have obtained our Products or services through a third-party platform such as an app store, marketplace, or affiliate partner, the refund terms of that platform may govern your transaction in addition to or instead of this policy. We encourage you to review the refund terms of any third-party platform before completing your purchase.

This policy does not apply to free content, blog articles, newsletter subscriptions that do not carry a fee, or any content we make publicly available on the Site without charge.

2. Our Products Are Digital in Nature

The Products sold through the Sensitivity and Movement Blog are delivered exclusively in digital format. This means that upon completing your purchase, you typically receive immediate access to the content — for example, a downloadable PDF guide on morning hand wake-up routines, a video series on desk ergonomics for tingling prevention, or a membership area with ongoing articles and resources. Because digital content cannot be physically returned in the same way a tangible product can, our refund policy takes into account the nature of instant digital delivery and the inherent challenges of verifying that digital goods have not been consumed, copied, or retained after a refund is issued.

3. Eligibility for Refunds

3.1. Standard Refund Window

For most digital Products, you may request a full refund within thirty (30) calendar days of the date of purchase, provided you meet the conditions described in Section 3.3 below. We believe a thirty-day window gives you sufficient time to review the content, try any suggested routines, and determine whether the material meets your expectations.

3.2. Refund Window for Membership Subscriptions

For recurring membership subscriptions, you may request a refund for your most recent billing period within fourteen (14) calendar days of the charge date. Refunds are granted only for the most recent charge; we do not provide retroactive refunds for earlier billing periods during which you had access to and made use of the membership. If you cancel your subscription, your access will continue until the end of the current paid period, after which no further charges will be made.

3.3. Conditions for Refund Approval

We review each refund request on a case-by-case basis. To be eligible for a refund, you must generally satisfy the following conditions:

• The refund request is submitted within the applicable time window set out above.
• You have a genuine reason for dissatisfaction that you can articulate — for example, the Product did not substantially match its description on the Site, the content was inaccessible due to a technical fault on our end, or you found that the material was not suitable for your personal situation despite our pre-purchase descriptions.
• You have not engaged in a pattern of repeated purchases and refund requests, which we may, in our reasonable discretion, consider indicative of abusive behavior.
• For downloaded digital files, you confirm that you have deleted all copies of the Product from your devices and have not shared, distributed, or otherwise transferred the content to any third party.

4. Non-Refundable Items and Circumstances

The following are non-refundable:

• Products purchased more than thirty (30) days ago — or, for subscription charges, more than fourteen (14) days from the most recent billing date — unless a longer period is mandated by applicable consumer protection law.
• Products where you have confirmed delivery and consumed a substantial portion of the content (for example, completed an entire multi-module online course and then requested a refund).
• Chargebacks or disputes filed with your payment provider without first contacting our support team. We encourage you to reach out to us directly before initiating a formal dispute so we can attempt to resolve the issue to your satisfaction.
• Gift cards, discount codes, or promotional vouchers once redeemed.
• Donations or voluntary contributions, as these are not made in exchange for any Product.

5. How to Request a Refund

To initiate a refund request, please contact us using one of the methods listed below. When contacting us, please include the following information so we can process your request as quickly as possible:

• Your full name
• The email address associated with your purchase
• The date of purchase
• The name or description of the Product you purchased
• The order or transaction reference number, if available
• A brief explanation of why you are requesting a refund

You may reach us at:

ROCKIN C'S CLEANING & MORE LLC
171 Grogan Rd
Alto, GA 30510-3208
United States

Email: hello@maitastdoms.buzz
Phone: +12146126477

6. Review and Processing Timeline

We aim to acknowledge your refund request within two (2) business days of receiving it and to provide a decision within five (5) business days thereafter. During busy periods, response times may be slightly longer, but we will keep you informed throughout the process. If your refund is approved, we will initiate the refund to your original method of payment. Depending on your payment provider, it may take an additional five (5) to ten (10) business days for the refunded amount to appear in your account. We are not responsible for delays caused by your bank or payment processor.

7. Chargebacks and Payment Disputes

We take chargebacks seriously. If you file a chargeback or dispute with your payment provider without first contacting us and allowing us a reasonable opportunity to address your concern, we reserve the right to suspend your access to any Products and to decline future transactions with you. We believe most issues can be resolved amicably through direct communication, and we encourage you to email us at hello@maitastdoms.buzz before escalating a matter to your bank or card issuer.

8. Changes to Products and Pricing

We may update, modify, or discontinue any Product at any time without prior notice. If a Product you purchased is significantly altered or discontinued shortly after your purchase, and you are dissatisfied with the replacement or transition, please contact us. We will evaluate your situation on a case-by-case basis and, where appropriate, offer a refund or alternative content in our discretion. Price changes for ongoing subscriptions will be communicated to you at least thirty (30) days in advance via email, giving you the opportunity to cancel before the new pricing takes effect.

9. Legal Rights and Statutory Protections

This Refund Policy does not limit or replace any statutory rights you may have under applicable consumer protection laws, including but not limited to the laws of the State of Georgia and the United States federal consumer protection framework. If any provision of this policy is held to be inconsistent with a mandatory statutory right, that statutory right shall prevail, and the remaining provisions of this policy shall continue in full force and effect. Nothing in this Refund Policy purports to override any right you cannot waive by law.

10. Contact and Escalation

If you are not satisfied with the resolution of your refund request or believe your request was unfairly denied, you may escalate the matter by sending a written appeal to our physical address listed in Section 5 above. Please mark your correspondence "Attention: Refund Appeal." We will review your appeal within ten (10) business days and provide a final written response. If you remain dissatisfied, you retain the right to pursue any remedy available to you under applicable law.

11. Amendments to This Policy

We reserve the right to update or modify this Refund Policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. For material changes that affect your rights, we will make reasonable efforts to notify you, such as by posting a notice on the Site or sending an email to the address associated with your account. Changes apply to purchases made after the effective date of the updated policy. If you made a purchase before a change took effect, the terms in place at the time of your purchase continue to govern that transaction.

12. A Note About Our Content

The Sensitivity and Movement Blog provides informational and educational content only. Our Products — whether free or paid — are designed to help you explore gentle, everyday lifestyle adjustments and are not a substitute for professional medical advice, diagnosis, or treatment. If you are experiencing persistent, severe, or worsening symptoms, we strongly encourage you to consult a qualified healthcare professional. This Refund Policy does not create any doctor-patient or therapeutic relationship, and dissatisfaction arising from a misunderstanding of the informational (non-medical) nature of our content is not itself grounds for a refund beyond the standard terms described above — though we always invite you to contact us so we can better understand your experience and make things right where we reasonably can.

13. Questions and Contact Information

If you have any questions about this Refund Policy or would like clarification on any of its provisions, please do not hesitate to reach out. We are here to help and believe that open, honest communication is the foundation of trust between us and our readers and customers.

ROCKIN C'S CLEANING & MORE LLC
171 Grogan Rd
Alto, GA 30510-3208
United States
Email: hello@maitastdoms.buzz
Phone: +12146126477
Website: https://maitastdoms.buzz/